How Dominion Diagnostics strengthened brand reputation and automated comment moderation with Spikerz

100%

removal of harmful comments

0

manual clean-up required

1

manual clean-up required

How Dominion Diagnostics strengthened brand reputation and automated comment moderation with Spikerz

Ready to secure your reputation before it’s too late?

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“Spikerz delivered exactly what we needed, exactly when we needed it… What started as a quick fix has now become a key part of how we safeguard our communications strategy.”

Hilary Hoopes, Director of Marketing and Sales Training, Dominion Diagnostics

What was Dominion Diagnostics’ challenge?

Dominion Diagnostics operates in a high-trust industry. When a former employee began flooding their social pages with toxic content, the internal team was overwhelmed, and exposed to reputational risk.

Manual moderation wasn’t scalable. They needed smarter tools, faster action, and zero margin for error.

What was our solution?

Spikerz delivered:

Real-Time Moderation Engine

Harmful content removed instantly

Industry-Specific Keyword Filtering

Tailored to sensitive healthcare language

Real-Time Risk Visibility

Alerts and escalation built-in

Unified Oversight

One dashboard to monitor it all

Spikerz helped Dominion Diagnostics shift from reactive to proactive, and protect their brand at every touchpoint.

Results

Dominion Diagnostics now operates with 24/7 protection, full control, and restored professional trust.

100%

removal of harmful comments

0

manual clean-up required

1

manual clean-up required

Ready to secure your reputation before it’s too late?

Reputation moves fast. So do threats. Dominion Diagnostics didn’t wait for social media issues to spiral. With Spikerz, they neutralized harmful content, regained control, and safeguarded their trusted voice, all without lifting a finger. If you don’t see the threats, you can’t stop them. Spikerz can.

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