Last updated: 26.10.2023
2.3. For Users located in the EU – In almost all cases the legal basis will be: (i) to provide our Services to Users; (ii) for the performance of a contract between us and Users; (iii) To fulfill a legitimate interest that we have as a business; (iv) because a User consented to us using Personal Information for a particular purpose.
3.1. “Information” means Personal Information and Non Personal Information, together.
3.2. “Non-Personal Information” means any information processed by Spikerz in connection with the use of the Services by a User which is anonymous and/or does not personally identify the User and/or reveal the User’s specific identity as an individual, and/or cannot reasonably be attributed to the User (such as your browser type, technical device information, etc.).
3.3. “Personal Information” means any information processed through our Services or otherwise collected and processed by us, that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.
3.4. “User”, “you” or “your” (including any alterations thereof) means any individual that uses our Services.
4.1. We collect and process two types of Information: Personal Information and Non-Personal Information.
4.2. No legal requirement. We hereby inform you, and you hereby acknowledge that you have no legal obligation to provide us with any Personal Information (or any other Information) when you use the Services, or contact us, and the provision of it is solely based on your free will. However, you are aware that without the provision of your Personal Information, we will not be able to provide you with Services.
The types of Personal Information each User will be required to provide or which we collect, may include (by way of non-exhaustive list), the following:
5.1. Personal Information provided by Users through the Site:The types of Personal Information each User will be required to provide may include (by way of non-exhaustive list), the following:
5.1.1. Contact us: when you choose to contact us, you will have to provide your full name, email address, and any other free content you will choose to share with us.
5.1.2. Registration: when you choose to register to our Service, you may be required to provide username, password, email address, phone number, and your social media username.
5.2. Personal Information provided by Users through our online payment form:
5.3. Personal Information automatically collected or generated from the Services:
5.3.1.Technical data about your device: we may collect some Personal Information about you, such as your IP address; by using certain technological tools as detailed in Section 8 below.
5.3.2.In order to provide the Services, we may collect information regarding your social media account, such as, your social media profile, your username, your biography, your full name, your email address, your phone number, your pictures, your videos, comments & likes that were made on your social media account, and the account’s activity.
5.4. Location data use for hacking prevention: Only for users who downloaded our app via "App Store" or "Google Play" and are using our hacking prevention feature, Spikerz collects location information to enhance functionality and user experience. By using this feature, you agree to this data collection. The location tracking operates in the background and is always active. We use location data for tracking your activity to ensure your account's safety. We don't share this data with third parties without consent, except as required by law. You can manage location services in your device settings. Our practices comply with Google's policies, detailed at Google's Terms of Service.
6.1. We will use the Personal Information for the following main purposes (as may be amended from time to time):
6.1.1.Providing information about our Services and providing the Services themselves;
6.1.2.operating, monitoring, facilitating the use of the Site and provide technical support;
6.1.3.To ensure that the Site is functioning correctly and to monitor, investigate any bug with, and improve the Site and/or Services;
6.1.4.We will use your email address or any other contact information you have provided us to contact our Users (by e-mail, SMS, or any other available channels) with general or personalized service-related messages, and to transmit marketing and promotional communications regarding our Services, subject to your consent. We may also contact Users through the email you provide us with in order to notify you about new Services, or any other information we think you will find valuable.
6.1.5.For answering inquiries from Users, including, but not limited to, data subjects requests.
6.1.6.For data security purposes.
6.1.8.For any other legitimate purpose.
7.1. Non-Personal Information we automatically collected or generate about Users.We may collect and/or otherwise generate certain Non-Personal Information from you. Such Non-Personal Information may include (by way of non-exhausting list):
7.1.1. Statistical information, such as: browser type, operating system version, referring URL, session time.
7.2. Purposes for use of Non-Personal Information. Non-Personal Information will be used (where applicable) for the purposes detailed in Section 6 above, and also for the following main purposes:
7.2.1. To monitor and analyze your use of the Services and your social media activity;
7.2.2. developing, customizing and improving the Services;
7.2.3. To support and enhance our data security measures, including for the purposes of preventing and mitigating the risks of fraud, error or any illegal or prohibited activity;
7.2.4. For the technical administration and troubleshooting of the Services;
7.2.5. To improve the usefulness and quality of the Services;
7.2.6. To assist in determining the effectiveness of our Services;
7.2.7. For commercial research and further development;
7.2.8. To create aggregated statistical data, inferred Non-Personal Information or anonymized or de-identified data, which we or our business partners may use to provide and improve our Services; and
7.2.9. For any other legitimate purpose.
8.1.1 Essential Cookies. We use essential cookies to authenticate users, prevent fraudulent use of the Site, and to allow the Site and its features to function properly.
8.1.2 Functional Cookies. We use functional cookies to provide enhanced functionality and personalization, to remember your preferences, to diagnose server and software errors, and in cases of abuse, track and mitigate the abuse.
8.1.4 Advertising Cookies. Our advertising providers use advertising cookies to identify and store behaviors that users take when visiting our Site. These cookies are used in order to: (i) identify you as a prospect for our Site; (ii) deliver advertisements that are more relevant to you and your interests; (iii) limit the number of times you see an advertisement; and (iv) help measure the effectiveness of our advertising campaigns.
8.1.5 Social Media Cookies. Our Site includes social media widgets. These widgets may collect internet or other electronic network activity information, such as your IP address and which page you are visiting on our Site. These widgets may set a cookie or utilize other tracking technologies to accomplish this. Social media widgets are hosted by a third party and your interactions with those features are governed by the privacy policies of the companies that provide them.
8.3. Particular third-party cookies for our Site include:
9.1. We retain the User's Personal Information for as long as such individuals are using our Services. If a User ceases to use our Services, we may continue to retain certain Personal Information of that User for the period required by our legal and regulatory obligations and/or for accounting purposes (i.e., as required by applicable laws regulating our Services, for bookkeeping purposes, and in order to have proof and evidence concerning our relationship with that User, should any legal issues arise following the User’s discontinuance of use of our Services).
9.2. Please note that except as required under applicable law, we will not be obligated to retain your data for any particular period, and we are free to securely delete it for any reason and at any time, with or without notice to you.
9.3. Unless otherwise restricted by applicable law, Non-Personal Information may be retained indefinitely.
We may share your Information (including Personal Information) with certain third parties, as detailed below:
10.1. Compliance with Applicable Laws, Legal Orders and Authorities. We may disclose or allow government and law enforcement officials access to certain Personal Information, in response to a subpoena, search warrant or court order (or similar requirement), or in compliance with applicable laws. Such disclosure or access may occur if we have a good faith belief that we are legally compelled to do so, or that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing.
10.2. Affiliates. We may share your Personal Information with any of our affiliates where we consider that it is in our legitimate interests to do so for internal administrative purposes (for example, ensuring consistent and coherent delivery of Services to our Users, corporate strategy, compliance, auditing and monitoring, research and development and quality assurance).
10.3. Service Providers and Business Partners. We may engage selected third party companies and individuals to perform the Services on our behalf (such as cloud vendors, data hosting services, data analytics services, e-mail distribution and monitoring services, research and development services and our business, legal, financial and compliance advisors). We only provide such service providers with Information so they can perform their required functions on our behalf.
10.5. Business Transfer. We may share Information in connection with any proposed or actual financing, reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
10.6. Marketing; Analytics. We may share Information with companies that assist us in our marketing, advertising and promotional activities; or with analytics and search engine providers that assist us in the improvement and optimization of our Site and process Personal Information in the context of provision of analytical services to us.
We endeavor to maintain reasonable administrative, technical and physical safeguards designed to protect the Personal Information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Although we make reasonable efforts to protect the Personal Information which you provide to us, the transmission of Information over the internet and storage on IT systems and cloud-based servers is not completely secure. As such, you acknowledge and accept that we cannot ensure the security of any Information you transmit to us, or guarantee that this Information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of any compromise of Personal Information. To the extent the law allows us to provide such notification via e-mail or conspicuous posting on the Site, you agree to accept notice in that form.
12.1. You may have the right to review your Personal Information that is stored in our database(s) and provide a request for update, amendment and/or deletion if it is inaccurate or incorrect, by contacting us at email@example.com. We will act in accordance with applicable law in order to comply with your request. However, we may retain certain Personal Information as deemed required by and/or as otherwise permitted by applicable law. Your rights may differ depending on your jurisdiction.
For example, if you are a resident of the European Economic Community (“EEA”), you have the following rights:
Access, Correction and Erasure Requests: You have the right to (i) ask us to confirm whether we are processing your Personal Information; (ii) receive information on how your Personal Information is processed; (iii) obtain a copy of your Personal Information; (iv) request that we update or correct your Personal Information; (v) request that we delete Personal Information in certain circumstances.
Right to Object to Processing: In certain circumstance, you have the right to request that we cease processing of your Personal Information.
Right to Restrict Processing: In certain circumstance, you have the right to request that we limit the processing of your Personal Information.
Data Portability: You have the right to request that we provide you or a third party that you designate with certain elements of your Personal Information in a commonly used, machine readable format. Please note, however, that data portability rights apply only to Personal Information that we have obtained directly from you and only where our processing is based on consent or the performance of a contract.
Right to Withdraw Consent: You have the right to withdraw your consent to any processing that we conduct solely based on your consent.
If you are a California resident, you may have the right to request the following: (i) Right to access - You have the right to request what Personal Information we have collected, used, disclosed, and sold about you; (ii) Right to deletion - You have the right to request the deletion of your Personal Information that we collect or maintain, subject to certain exceptions; (iii) Right to opt-out - You have the right to opt-out of the sale of your Personal Information to third parties; (iv) Right to non-discrimination - You have the right to not receive discriminatory treatment if and when you exercise your rights to access, delete, or opt-out under the CCPA.
12.3. Subject to the provisions set forth above, you have the right to withdraw your consent to receive marketing materials, by contacting us through the “unsubscribe” instructions in the promotional communications you receive.
We may host, store, process, maintain or transfer the Information to various sites worldwide, outside your jurisdiction including through cloud based service providers, where the privacy laws may not be as protective as those in your jurisdiction. By using the Services, you hereby provide your informed consent to the use and/or processing and/or hosting, storage and/or transfer of the Information to countries outside your jurisdiction or country. Where specific laws or regulations relating to data transfer apply to us, we will endeavor to ensure that the Personal Information is protected and transferred in a manner consistent with legal requirements. For example, regarding Information concerning Users located in the EU, transfer of Information to sites worldwide will be subject to the mechanisms permissible under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “GDPR”).
The Services are directed towards and designed for use by persons aged 18 and older, depending on the minority age in your jurisdiction. We do not solicit or knowingly collect Personal Information from children under the age of 18. If we nevertheless receive Personal Information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will endeavor to delete such Information from our systems. If you are an individual under the age of 18, you are required not to use our Services.
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