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What is Spikerz?
Spikerz is an all-in-one social media security and protection platform designed for businesses and individuals who want to safeguard their online presence. It provides a range of security features, including 24/7 monitoring for hacking attempts, bot attacks, spam, and trolls, as well as protection against shadowbanning and impersonators. Spikerz also offers a backup service to ensure that businesses can recover their social media accounts in case of any issues. Additionally, Spikerz offers a free chatbot solution for account recovery, helping businesses regain access to their social media accounts without any additional fees. Overall, Spikerz aims to provide peace of mind to businesses and individuals using social media, knowing that their accounts are protected by a robust and reliable security system.
Is Spikerz legit?
Yes. Spikerz is an official software and is approved by all major social platforms. Spikerz uses and follows the official API guidelines of each platform to provide state-of-the-art security measures for our users.
Is Spikerz safe?
Of course.
As an approved partner of all major social platforms, we go through the toughest and deepest due diligence there is, to maintain our partnerships and high standards. Don't trust any company that takes your login credentials.
How does Spikerz connect to my accounts?
Spikerz is connected through the APIs of each social platform. Therefore, we're able to connect your accounts without needing your sensitive credentials.
With just a few clicks, you'll be connected and protected, without sharing your account passwords or login information with us.
What social platforms do Spikerz support?
Currently, we support Instagram, YouTube, Facebook, LinkedIn, X (Twitter) and TikTok. We're always evolving, so stay tuned for more platform connectivity.
What is the difference between Spikerz and 2FA?
2FA is an important layer of authentication, but against modern hacking techniques, it's not enough anymore. Hackers are a lot smarter and have ways to bypass this. This is why you need Spikerz, to make sure you're fully protected and that your accounts are secured against all potential threats.
How is Spikerz different than anti-virus?
Anti-virus software primarily detects and removes known malicious software, and has nothing to do with social accounts. Spikerz provides real-time protection for your social accounts against various online threats, like phishing, ransomware, impersonators, and other threats, through advanced algorithms and AI techniques that keep you protected 24/7.
Is Spikerz available in my country?
Spikerz is available worldwide! We charge in USD, and at the moment, support is only offered in English.
Is Spikerz free?
Spikerz offers a free personalized demo with an expert from our team, who can show you how to tailor the platform to your brand's needs. If you're happy with it, we offer competitive pricing on our monthly and annual subscriptions, and you can cancel anytime if you decide to remove your protection.
How does Spikerz protect me?
Our AI scans your account's activity to assess its risk level, and then we start monitoring threats 24 hours a day. This system continuously checks your accounts for any suspicious activity or harmful actions, including hacking, as well as actions that may result in your account getting blocked. We promptly notify you of any concerns and provide assistance in resolving them.
How do I know Spikerz are actively monitoring my accounts?
We use AI to continuously monitor your social accounts for any potential risks, including hacking or harmful comments, as long as you remain connected to our service. In the event that the connection is disrupted, we'll promptly alert you and ask you to refresh the connection.
Do you need my login credentials or passwords?
Of course not. Your accounts are connected through the platforms directly, and we only ask for your login email to be able to see if anyone is using it to harm you through phishing links or impersonation.
Do you have access to change things in my account?
Absolutely not. We don’t have any editing capabilities for your accounts. We use an official login through APIs for safe and secure data transfer.
Who needs this?
Spikerz is designed for businesses that rely on social media to generate income or maintain an online presence. This includes consumer brands, talent managers and agencies, celebrities, and anyone who wants to protect their social media accounts from cyber threats like hacking, impersonators, phishing attacks, bots, and spam comments. We provide personalized solutions for businesses who want to maintain control over their social media security and minimize the risks associated with social media management.
Can I cancel my subscription?
Of course, you can cancel anytime. Just email us atsupport@spikerz.comor update your plan through your account’s settings. For more information, you can see our terms of use.
How do I suggest new ideas to Spikerz?
We'd love to hear your ideas and feedback! Let us know how we can improve by sending an email to support@spikerz.com.
How do I delete my account?
If you want to delete your account, please send a request to support@spikerz.com so our team can process your account deletion.
How do I change my payment method?
For any payment method requests, please get in touch at support@spikerz.com
How do I change my connected social accounts?
If you'd like to make changes to the social media accounts already connected to Spikerz, please contact us at support@spikerz.com.
Is my information kept confidential?
Of course. We're a cybersecurity company, we don’t mess around when it comes to privacy.
What protection does Spikerz offer?
We have a comprehensive suite of security tools, including Impersonator Takedown, Permissions Management and Comment Moderation. Check out the "Solutions" dropdown at the top of the website for a full rundown of our products.
I'd like to speak to a member of your team, how do I reach you?
Our team is happy to assist you. Please get in touch atsupport@spikerz.com
How does Spikerz protect me from bots?
Spikerz uses advanced algorithms and AI to identify and block bot activity on your social media accounts. The system analyzes various data points, such as account information, location, and behavior patterns, to differentiate between human and bot activity, also using reverse engineering. It can detect abnormal activity patterns and block bot attacks in real-time. Additionally, Spikerz can also detect and block fake followers, likes, and comments, which are often associated with bot activity. By providing real-time protection against bot attacks, Spikerz helps to safeguard the integrity of social media accounts and ensure that businesses can engage with their followers and customers without any disruptions caused by bot activity.
How does Spikerz protect me from spam?
Spikerz uses AI algorithms to detect and block spam and trolls in real-time. We analyze message content, behavior patterns, and ML models to prevent spam and identify and block trolls. We're also able to recognise slang, emojis and other languages, so we can outsmart the smartest spammers out there. By providing comprehensive protection against negative and harmful interactions, Spikerz helps businesses maintain a positive social media presence and safeguard their brand image.
How does Spikerz secure my account from hacking?
Spikerz uses military-grade security measures to safeguard social media accounts from cyber threats. Once the initial layer of security is set up, our real-time monitoring system constantly scans for any malicious activity or hacking attempts, providing active protection 24/7. Our advanced algorithms quickly detect and block any unauthorized access attempts, ensuring businesses have a safe and secure online presence.
What is Spikerz Backup?
Spikerz Backup is a secure and reliable cloud-based backup solution designed to protect businesses from data loss. It creates a backup of all the data and files from your social media accounts, including posts, images, videos, and messages. In case of any unexpected data loss due to system crashes, cyber-attacks, or accidental deletions, Spikerz Backup allows businesses to quickly and easily restore their lost data. With Spikerz Backup, businesses can be assured that their social media accounts are fully protected, and they have a reliable backup solution to safeguard their valuable data.
How does Spikerz prevent shadowbanning?
Spikerz actively monitors social media accounts for any suspicious activity that could lead to shadowbanning, using advanced algorithms and a 24/7 monitoring system. We provide personalized recommendations and solutions for businesses to avoid using banned hashtags, content violations, or inhuman-like behavior. Our system also includes bot and fake account monitoring, to detect and address any attacks that target your engagement. By taking a proactive approach to preventing shadowbanning and other harmful actions, Spikerz ensures that businesses can maintain a strong and secure engagement and online presence.
Do I need to install Spikerz on my phone?
No, you don't need to install Spikerz on your phone. Our platform is 100% web-based, which means you can access it from any device with an internet connection, including mobile devices, laptops, and desktop computers. Simply log in to your Spikerz account using your preferred web browser, and you can start monitoring and protecting your social media accounts right away. Our web-based platform also ensures that you can easily manage your account and access all of our features without the need for any additional software or hardware.
Does Spikerz provide account recovery?
Spikerz offers a user-friendly and efficient solution for account recovery through our free chatbot. With the help of our advanced technology, you can recover your social media account on your own, without the need for experts or additional fees. Our chatbot provides step-by-step guidance and personalized support to ensure a successful recovery process. Whether it's a forgotten password or a hacked account, our chatbot can assist in resolving the issue quickly and efficiently. Trust in Spikerz's reliable and secure chatbot solution for hassle-free account recovery.
How can I revoke access to the YouTube Spikerz app?
To revoke access to the YouTube Spikerz app, visit the Google security settings page.
Once there, navigate to the "Third-party apps with account access" section. Find "Spikerz" in the list and click "Remove Access" to prevent the app from accessing your Google account and any related data, including your YouTube information.